Privacy Policy
Effective Date: 23rd February 2026
At Stellivox, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services, including AI-powered tools, websites, and other offerings. By using our services, you agree to the practices described below.
1. Information We Collect
We collect information to provide and improve our services. This includes:
User Inputs: Text, prompts, and other information you provide to our AI tools.
Contact Information: Name, email, phone number, and payment details when using our services.
Cookies & Analytics: Data about your use of our website, including IP addresses, browser type, and browsing behavior.
Conversation Data: Interactions with AI tools, which may be used to improve AI models.
Note: While Stellivox does not perform automated decision-making, some AI services we use (e.g., OpenAI) may process inputs automatically.
2. How We Use Your Information
We use collected data for the following purposes:
To provide, maintain, and improve our services.
To improve AI models and enhance performance.
For customer support and communication regarding your account.
For marketing and promotional purposes, if you consent.
To comply with legal obligations.
3. Third-Party Services
We use trusted third-party services to support our operations, including:
AI Platforms: OpenAI for AI processing.
CRM & Marketing Tools: GoHighLevel.
Email providers for communications.
Payment processors for transactions.
These services may process data on our behalf and are bound by contractual obligations to protect your information.
4. Data Retention
We retain your personal data for as long as your account exists or until you request deletion. Once deleted, your information is removed from our systems unless required to be retained for legal or compliance reasons.
5. User Rights
You have the following rights regarding your data:
Access & Correction: Request access to your personal data or correct inaccuracies.
Deletion: Request deletion of your personal data.
Opt-Out: Opt out of marketing communications.
To exercise your rights, contact us at [email protected].
6. Data Security
We implement reasonable technical and organizational measures to protect your data, including:
Encryption of sensitive information.
Access controls to limit who can view your data.
Regular security assessments.
Note: No method of transmission or storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
7. International Data Sharing
Your data is stored and processed within the United Kingdom. We do not share your information internationally.
8. AI and Automated Processing
While Stellivox itself does not make automated decisions using your data, certain AI services we use (e.g., OpenAI) may process inputs automatically. We do not use this processing to make decisions that directly impact you without human oversight.
9. Cookies
Our website uses cookies and similar technologies to enhance user experience and analyze website traffic. You can manage cookie preferences in your browser settings.
10. Contact Us
For privacy questions, concerns, or requests, contact:
Email: [email protected]
Address: 74 Beech View Road, Kingsley, Frodsham, Cheshire, WA6 8DG, England, UK
By using Stellivox services, you acknowledge that you have read and understood this Privacy Policy.