Stellivox / Plumbers

Every call answered, even with your head under a sink.

A customer with a leak rings the next plumber if you don't pick up. We set up an AI receptionist to take the call, a website that brings enquiries, and follow-up that chases every quote for you.

Who it's for

  • Plumbers and heating engineersRepairs, boiler installs and servicing, bathrooms and call-outs.
  • Firms that live on the phoneWhere most work starts with a call you may not be able to take.
  • Businesses quoting bigger jobsBoilers and bathrooms, where the quote needs chasing to be won.
  • Small teams without office staffNobody is at a desk to answer, book and follow up.

Where plumbers lose work, and what we set up

What goes wrong
What we set up
An urgent call comes in mid-job and goes to voicemail.
An AI receptionist answers, takes the details and flags it to you.
Website enquiries get answered at the end of the day.
The customer has a reply and a booking link within seconds.
A boiler quote goes out and is never mentioned again.
Reminders go out automatically until the customer answers.
Annual services are forgotten until the customer rings someone else.
Service reminders go out automatically when they're due.
Jobs are tracked in texts and a van notebook.
One pipeline shows every job from new enquiry to won.

What you get

Pick the parts you need. They work together.

  1. AI receptionist

    Answers when you can't, asks what's wrong and where, and books the visit.

  2. A website that brings enquiries

    Your services, areas covered, Gas Safe details and reviews, built for phones.

  3. AI chatbot

    Answers website visitors and takes their details at any hour.

  4. One pipeline for every job

    New enquiry, visit booked, quote sent, won.

  5. Instant replies and reminders

    Every enquiry answered in seconds and followed up for 14 days.

  6. Review requests

    Happy customers are asked for a Google review at the right moment.

See how a call would be handled while you're on a job.

Free 30-minute call with Jack. No commitment.

How it works

  • A 30-minute callAbout the work you want more of and where enquiries come from now.
  • We build itPhone answering, website, pipeline and messages, in your name.
  • You test itRing the number and send an enquiry yourself before customers do.
  • It runs while you workYou get an email for each new lead and each booking.

What customers say

“Working with Stellivox has been a game changer for my business. The new website has significantly increased my bookings, and the AI voice agent has saved me hours.”
Maria dos Anjos, Stellivox customer

Questions from plumbers

How can a plumber stop missing calls?

Forward unanswered calls to an AI receptionist. It picks up within a few rings, asks what the problem is and where, takes the caller's details, and books a visit or passes urgent jobs to you.

Can the AI receptionist tell an emergency from a routine job?

Yes. It asks what the problem is and can treat calls such as an uncontrolled leak or no heating as urgent, passing them to you straight away. What counts as urgent is agreed with you.

Can it send service reminders to existing customers?

Yes. Once customers are in the CRM with a service date, a reminder can go out automatically when the next service is due, with a link to book.

How fast should I reply to a new enquiry?

As close to instantly as possible, and within five minutes as a working target. Someone with a plumbing problem usually contacts several firms at once, and the first to reply properly tends to get the job.

Will it work with my existing number?

Yes. Calls to your current number can be forwarded to the AI receptionist only when you don't answer.

How much does it cost?

It depends on which parts you need, so each project is priced after a free 30-minute call.

Tell us about your business

Say what you have now and what you want to fix. We'll reply by email with a link to book a free call.

Choose a time

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