StellivoxStellivox / AI chatbot
A website that talks back, and takes the enquiry.
An AI chatbot on your website answers visitors' questions, asks about the job, and takes their name, email and phone number. The lead lands in your pipeline and gets a link to book, whether it's 2pm or 2am.
Who it's for
- Businesses with visitors who don't enquirePeople have a question, can't find the answer, and leave.
- Businesses that can't reply to messages quicklyA chat left unanswered for an hour is a lost job.
- Businesses asked the same questions every dayDo you cover my area, how soon can you come, do you do this kind of job.
- Businesses with customers who'd rather type than ringPlenty of people will message at 10pm who would never phone.
Why visitors leave, and what the chatbot does instead
What you get
Trained on your business and connected to your pipeline.
A chat widget on every page
In your colours, opening with a greeting written for your customers.
Answers from your own information
Services, areas covered, opening hours and the questions you're always asked.
Questions that qualify the lead
What they need, the size of the job, the postcode and how soon.
Contact details captured
Name, email, phone and business name, saved as a contact.
Booking in the chat
It offers times from your calendar and books the call or visit.
Follow-up afterwards
The lead joins the same pipeline and reminder sequence as every other enquiry.
See the chatbot take an enquiry from start to finish.
How it works
- You tell us what customers askAnd what you'd want asked of them before a call.
- We write and test the agentYou chat to it yourself until it answers the way you would.
- We add it to your websiteOn a site we build, or as a small piece of code on your existing one.
- Leads arrive with the detail already takenYou get an email, and the card appears under new leads.
What customers say
“Stellivox built the lead generation and CRM for both CWC360 and ROK360. We get more enquiries, every one is followed up automatically, and we’ve won more work because of it. I’d recommend Jack to any business owner.”
AI chatbot questions
What is an AI chatbot for a business website?
It is a chat window on your website run by an AI agent. It answers visitors' questions using information about your business, asks about what they need, collects their contact details and can book an appointment.
What does the chatbot ask visitors?
It asks what they need help with, a few questions about the job or their business, and then their name, email and phone number. The questions are agreed with you so that leads arrive with the detail you need.
Where do the chatbot's leads go?
Each conversation creates or updates a contact in your CRM and a card in your pipeline under new leads. You are emailed, and the lead is sent a link to book.
Can the chatbot give prices?
Only if you want it to. For project-based work it is usually set to explain that pricing depends on the job and to offer a call or visit instead of guessing.
Does it work on my existing website?
In most cases, yes. The chatbot is added with a short piece of code, so it can sit on a website we build or on one you already have.
What if someone wants to speak to a person?
It takes their details and tells them you'll be in touch, and you get an email straight away. You can also reply in the same conversation yourself.
It works best joined up
Tell us about your website
Say what you have now and what you want to fix. We'll reply by email with a link to book a free call.